Pricing
Transaction fees, monthly limits, and minimum amounts for Nylon Pay
Rates
One price for every merchant, based on market, transaction type, and amount. Your KYC level sets your monthly limits.
Uganda (UGX)
Networks: MTN MoMo, Airtel Money.
| Transaction | Fee |
|---|---|
| Collections (mobile money) | 3% of amount |
| Payouts below 50K UGX (mobile money) | 1,500 UGX flat |
| Payouts below 500K UGX (mobile money) | 3% of amount |
| Payouts below 1M UGX (mobile money) | 2% of amount |
| Payouts 1M UGX and above (mobile money) | 1.5% of amount |
| Bank transfers (payout) | 1% of amount, minimum fee 5,000 UGX |
Kenya, Tanzania, Rwanda, and DR Congo
Mobile money in and out is 4% of the amount in that market's currency.
| Country | Currency | Networks |
|---|---|---|
| Kenya | KES | M-Pesa, Airtel Money |
| Tanzania | TZS | Airtel Money, Tigo, Vodacom, HaloPesa |
| Rwanda | RWF | MTN MoMo, Airtel Money |
| DR Congo | CDF | Airtel Money, Orange, Vodacom |
Bank payouts use the same 1% / 5,000 UGX minimum fee as Uganda.
Payouts From These Wallets
A payout from a KES, TZS, RWF, or CDF wallet starts as on_hold, and
the amount is set aside from your wallet. We set the exchange rate, and you get
a notification on the dashboard. Open Send money, check the rate, then
confirm or cancel:
- Confirm sends the payout.
- Cancel returns the money to your wallet.
- With no answer within 24 hours, the payout is cancelled and the money returns to your wallet.
Utilities
Airtime, data, electricity, water, DStv, and GOtv are on the dashboard Utilities page.
| Product | Nylon fee |
|---|---|
| Airtime and data | You pay the top-up or bundle amount from your balance. |
| Electricity, water, DStv, GOtv | 1% of the bill amount, minimum 1,500 UGX |
See Dashboard.
Minimum Amounts
- Collections: 500 UGX
- Mobile money payouts: 5,000 UGX
- Bank transfers: 50,000 UGX
Pay per transaction.
Monthly Limits by KYC Level
| KYC Level | Monthly Limit |
|---|---|
| Level 1 | 10M UGX |
| Level 2 | 100M UGX |
Limits apply to your UGX wallet. Each wallet has its own monthly limit, which
counts both collections and payouts, and no single payment can go above it.
Once a wallet reaches its limit, new collections into it are declined with the
LIMIT reason until the next month. Payouts keep working. To go from 10M to
100M UGX, apply for Level 2 verification.
For a limit above that, contact support for a review.
What Is Included
- If one payment path cannot complete, we try another so the customer can still pay
- Real-time transaction dashboard
- Developer SDK for all supported languages
- Standard KYC and compliance
- Email receipts and invoicing
Add-on Services
| Service | Price | Unit |
|---|---|---|
| SMS Notifications | 50 UGX | per SMS |
| Email Receipts | Free | included |
| Auto Invoicing | Free | included |
| EFRIS Tax Resolution | EFRIS rate | varies per item |
| Cross-border Payments | +2% | per transaction |
| Subscription Payments | +0.5% | per transaction |
Fee Examples
Mobile-money payouts in Uganda:
| Payout amount | Fee |
|---|---|
| 30,000 UGX | 1,500 UGX |
| 200,000 UGX | 6,000 UGX (3%) |
| 750,000 UGX | 15,000 UGX (2%) |
| 1M UGX | 15,000 UGX (1.5%) |
Bank transfers:
| Transfer amount | Fee |
|---|---|
| 50,000 UGX | 5,000 UGX |
| 100,000 UGX | 5,000 UGX |
| 1M UGX | 10,000 UGX (1%) |
| 5M UGX | 50,000 UGX (1%) |
For a collection of UGX 100,000:
- Mobile money collection fee (3%): 3,000 UGX
- You receive: 97,000 UGX
For a collection of KES 10,000:
- Mobile money collection fee (4%): 400 KES
- You receive: 9,600 KES
A 20,000 UGX electricity bill: Nylon fee is 1,500 UGX (the 1,500 minimum). A 200,000 UGX bill: Nylon fee is 2,000 UGX (1%).